Payment Authorization

Cloud Capital collects payment via Direct Debit or ACH.

We ask you to pre-authorize payment via Stripe ACH/Direct Debit to ensure we can seamlessly bill you for your cloud usage. This helps automate payments for your ongoing cloud consumption, making the process smooth and hassle-free, while ensuring timely payments and uninterrupted service.

This is what to expect from Cloud Capital billing:

1. Monthly Invoices: Invoices are sent at the start of each month for services from the prior month. Charges may include fixed, usage-based, or one-time fees.
2. Pre-authorized Payments: We will charge your pre-authorized payment method two days after invoicing you, unless specified otherwise.
3. Payment to Cloud Provider: Cloud Capital pays the cloud provider once the customer’s payment clears.
4. Late Payments: Late invoices incur a 1.5% monthly interest charge. After 15 days of non-payment, services may be suspended or terminated, and accounts may be sent to collections or legal action pursued.

Your Account Manager will guide you through connecting a payment account.